What Are Sub-Merchants? Run Multiple Websites Under One Account

What Are Sub-Merchants? Run Multiple Websites Under One Account

If you run more than one website, or build sites for clients, one account for everything can get messy. Sub-merchants give each site its own identity inside your main account.

What a sub-merchant is

A sub-merchant is a separate website, app or bot connected to your main merchant account, with its own domain or handle and its own payments.

Who needs it

  • Agencies managing client stores.
  • Owners with several brands.
  • Developers who run multiple bots or apps.

Websites, apps and bots

Each sub-merchant is linked to a platform: website, mobile app, Telegram, WhatsApp, Discord or desktop app. Websites are saved by their simple domain, for example example.com, without https or www.

Benefits

  • Clear reporting per site.
  • Domain checks per site.
  • One verified owner behind all of them.

Keep it clean

Only add sites and bots you own or are authorised to operate. Misleading or prohibited ones can lead to suspension.

Frequently asked questions

Is a separate KYC needed for each?

The main merchant is verified. Contact us for how this applies to your case.

Can I remove a sub-merchant?

Yes, from your dashboard.

Do all sub-merchants share the same balance?

Contact us to confirm how balances are shown on your account.

Get started

Open a ZurvaPay merchant account or contact us and we will help you get started.

Related guides

Start accepting payments with ZurvaPay

Open a merchant account, connect your website with one API and get notified the moment a customer pays.